What's new?

Check out what has been happening recently and what events are coming up.

We volunteered to provide much needed post event treatments to the London Marathon runners!

We are now qualified to offer Myofascial Release Techniques and will be extending our qualification in the treatment of the shoulder in the Spring

Due to high demand we are now pleased to be able to offer Mondays in addition to Wednesdays at The Meadows.

New Data Protection Legislation is coming into force in the UK on 25th May 2018. The General Data Protection Regulation (GDPR), is EU wide legislation, and is currently being enacted into UK law and will become the 2018 Data Protection Act.

Personal data has been defined by the act as ‘any information relating to an identifiable person who can be directly or indirectly identified’.

The data we collect on you

The personal data we collect includes information relating to your name, address, date of birth, medical notes and wider contact details which you provided at initial assessment. This is stored only as the original hard copy and is never duplicated or shared with any third party, this includes any copies of medical records you may have volunteered. All electronic medical clinic notes use only first and last initial with no other personal information attached.

You have the Individual Rights under the Data Protection act 2018

     To be informed about the personal data we hold on you

     To access your personal data

     To object to the processing of your personal data

     Restrict the processing of your personal data

     To rectify your personal data

     To erase your personal data or have the original copy returned to you

You can exercise your Individual Rights at any time without charge. However, if your request is

considered repetitive, unfounded or excessive a reasonable administration fee can be charged. Please note we currently do not process your data as this is not a requirement of our business.

Please be assured that we take all appropriate technical and organisational steps to protect the confidentiality, integrity, availability and authenticity of your data.

Record Keeping and the GDPR

Due to the nature of our business it is a requirement that personal data and records are kept for 7 years after the last treatment. In the case of minors records are kept for 7 years after they reach the age of 18. During this time data will remain stored in the same way as mentioned above.

If you have any concerns regarding this issue and would like to discuss them please get in touch by email or call 07840638248 to speak to us.